Shipping

Shipping

  • As mentioned, all items ship via USPS and you will be provided with a tracking number once your order ships.
  • All items ship within 1-3 business days.
  • If your tracking number confirms that the item has been delivered to the address you provided for shipping, but you have not received your order, please contact the carrier directly to investigate the issue. We cannot be held accountable for packages where tracking information states the packages has been delivered to your order address.
  • USPS Phone Number for issues with delivery: 800-275-8777
  • It is the responsibility of the buyer to make sure the shipping address is entered correctly at checkout. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address.

 

Where is pickup?

  • Pickup is located in Fishers, Indiana. Please contact jill@shopgoldylox.com if you would like to pickup for further instruction.

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